Native advertising only works because it’s dishonest

Everyone talks about how native advertising is the future, because it’s the only advertising you (a) can’t block and (b) that customers bother to engage with any more Continue reading  

Zuckerberg says Facebook ads don’t work

Don’t take my word for it… Here’s Mark Zuckerberg explaining that fake news on Facebook doesn’t have any impact on changing people’s minds on how to vote:

Surely it can’t be the case that the ads work but the news doesn’t, right?

Well, Zuckerberg made a further clarifying statement, and the ads running alongside… were fraudulent ads:

So which is it? Make your own mind up…

This is why your agency is terrible at software projects

You’re an advertising agency. You are increasingly being asked to do software development projects for your clients. Project to build websites – small ones that integrate with Facebook and collect names and email addresses, big ones that support daily content updates and ecommerce features for international businesses – or to build mobile apps on iPhone and Android, or to try and apply big data analysis to the reams of data about your client’s customers that you have collected, almost certainly without getting proper permission and without adhering to safe storage practices for private data.

None of these projects ever seem to make a profit, but you have to do them, because there isn’t any other work left. You think the solution is that you need to learn how to use ‘Agile’, but some of your team said they tried that in other companies before and it didn’t work and they ended up overburning and overrunning even more than when they tried to do it ‘waterfall’. Continue reading  

Three wants its fair share of those billions of advertising dollars

And so ad-blocking comes to mobile but not in the form of browser plugins. Three’s decision to trial blocking ads at network carrier level may be said to be all about improving the customer experience, but what’s really in it for Three?

Ostensibly, it’s being positioned as being to the benefit of the consumer, whose data tariffs get eaten up by the advert assets in their 3G and 4G traffic. But while there may be some truth in that, bandwidth is cheap in the year 2016, and customers are increasingly turning to SIM-only deals with more GB included than even the heaviest Netflix user could use.

Now that everyone who wants one has their iPhone or Android equivalent, and more people use WhatsApp than traditional text messages, the real issue is that carriers like Three are faced with the same awful realisation as fixed line ISPs – they may be nothing more than bit pipes, racing each other to zero to see who will stop making profits first.

So what’s a mobile network to do to avoid this fate? Latching on to consumers’ increasing tendency to use ad blocking is not a bad place to start. But not in order to save them money and not to make their internet go faster. Not even to protect their user from adverts that are effectively trojan horses for computer viruses.

Those are simply beneficial side effects, a means to an end that makes the real plan more palatable. There’s an endgame for the likes of Three, which they hope will see them getting what they see as their fair share of all those billions of advertising dollars.

What Three, Digicel and Shine are doing here is introducing a tollgate on ads. At its simplest, this technology can be used to make advertising networks pay a share of their revenue to un-block their ads. We’ve already seen this with Adblock Plus’ Acceptable Ads programme. The spin will be “if you want to use our customers’ valuable bandwidth for ads, you can pay for the bandwidth”.

It sounds almost fair when put like that doesn’t it? As an opening gambit for a negotiation, it’s a bit like Donald Trump proposing to build a wall on the Mexican border. Start with a completely extreme opening offer, with the intention of meeting somewhere closer to the middle where a fairly ridiculous proposition feels acceptable when compared to something outrageous.

That middle ground is where the mobile networks, and other ISPs for home broadband, office networks and even operators of hotel, shopping mall and in-flight Wi-Fi access, have something even more valuable up their sleeves to sweeten the deal for the advertisers.

For all that Google and Facebook and the rest may claim to know about how to target visitors’ real life needs, the reality is that adblocker usage is growing fast, that viewability metrics are a fraud, and click bots are driving nearly half of all ads.

It’s a bit like Donald Trump proposing to build a wall on the Mexican border. Start with a completely extreme opening offer, with the intention of meeting somewhere closer to the middle where a fairly ridiculous proposition feels acceptable when compared to something outrageous.

Even the appearance in Private Eye magazine of a regular Malgorithms column of inappropriately targeted online ads shows how normal it has become to laugh at, not click on, poorly targeted ads.

The advantage they have is internet data has to hop from server to server to reach the end user – but it all has to pass through one particular hop, the last hop, from the mobile network/ISP to the users’ devices. And it so happens that such organisations know who the user truly is, where they live, how much they spend and exactly what they do on the internet all day long.

Unlike Google and Facebook’s best guess tracking data, they know exactly who you are and what you might be interested in.

By leveraging their unique position in the relay of ads to ensure the level of personalisation is sufficiently high that users might be willing to tolerate them once more, they become an essential part of the ad value chain.

Of course, they can’t sell or give that information away, but if the systems that select the relevant ads reside within their own network, such as with AdKlickers‘s patent pending tech, there’s nothing stopping them replacing a default ad unit with a personalised one, and charging the advertiser a premium. Such a trick might even fool adblockers.

So, true ad personalisation? Check. Defeat adblockers? Check. Get someone else to pay your bandwidth costs? Check. The mobile networks might yet avoid their commoditisation fate if they can pull this one off.

This article was originally published on Campaign Live